ThermalShip checks the destination's weather at checkout and offers buyers an insulated-shipping upgrade β automatically, only when risk is real. For chocolatiers, cosmetics brands, wineries and plant sellers.
Get early access See how it worksIf you ship chocolate, cosmetics, wine or plants, extreme temperatures damage goods in transit β and the refund is always on you, never the courier.
Melts above ~28Β°C. A heatwave along the route turns β¬24 boxes into β¬24 refunds.
Lipsticks and balms soften at ~30Β°C. "Arrived melted" is a review killer.
Heat cooks flavour, cold can crack bottles. High order value, high damage cost.
Freeze-sensitive in winter, heat-sensitive in summer β perishable windows year-round.
"Every summer I get the 'my chocolates melted' emails. I replace them for free and eat the cost β the box looks fine, so the courier won't pay."
At checkout β not after the damage. No manual weather checks, no custom code, no claims process.
Standard Shopify App Block. You set thresholds once; the app handles the logic per address.
No blanket "free insulation" β the offer appears only when the route is actually hot or freezing.
Prevention instead of claims. Merchants see damage refunds drop and attach-rate analytics.
We're onboarding a small group of pilot stores before the public launch. Join the waitlist and get early access + launch pricing.
We'll reach out when early access opens β usually within a few weeks. If you ship melt/freeze-prone goods, you're exactly who we're building for.