ThermalShip checks each shipment's destination forecast and tells you, per order, whether thermal protection is actually needed. For Shopify Plus stores, it can also make protection a clear customer choice at checkout. For chocolatiers, cosmetics brands, wineries and plant sellers.
Get early access See how it worksIf you ship chocolate, cosmetics, wine or plants, extreme temperatures damage goods in transit — and the refund is always on you, never the courier.
Melts above ~28°C. A heatwave along the route turns €24 boxes into €24 refunds.
Lipsticks and balms soften at ~30°C. "Arrived melted" is a review killer.
Heat cooks flavour, cold can crack bottles. High order value, high damage cost.
Freeze-sensitive in winter, heat-sensitive in summer — perishable windows year-round.
"Every summer I get the 'my chocolates melted' emails. I replace them for free and eat the cost — the box looks fine, so the courier won't pay."
Per shipment, not per season. No manual weather checks, no blanket "insulate everything", no claims process.
Don't add €2.50 of cold packs to every summer order — only to the routes that actually need them.
Chocolate, cosmetics, wine, plants: product-specific thresholds per destination and forecast.
Measurable packaging savings and damage reduction — you decide, we give you the risk.
For Shopify Plus stores, ThermalShip can surface an optional thermal-protection choice at checkout only when the shipment is genuinely at risk. Safe routes stay simple; risky routes get a clear, timely option before the order is placed.
Explain the weather risk while the customer can act, rather than handling a melted-product complaint after delivery.
Offer a configured protection option only for at-risk shipments — not every summer order, and not when conditions are safe.
The checkout choice and the packing recommendation stay connected, so the fulfilment team knows what the order needs.
We're onboarding a small group of pilot stores before the public launch. Join the waitlist and get early access + launch pricing.
We'll reach out when early access opens — usually within a few weeks. If you ship melt/freeze-prone goods, you're exactly who we're building for.